HR & Reward In Cheshire Jobs
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Portfolio are proud to represent our client, a market leading, global HR software and Consultancy company based in Manchester city Centre. We are seeking an experienced Reception Administrator to join our fast paced, supportive, friendly team.Your role is to provide a first-class telephone service to our clients, ensuring the client's needs are assessed and dealt with in accordance with our call handling requirements.The ideal candidate will be positive have excellent communication skills and an ability to build positive rapport and provide our customers with a good experience.All calls will be from our customers requesting information on services so you will need to be efficient and PC literate. Job OverviewWe're looking for a dynamic, motivated, high performing reception administrator to handle our inbound call volume across various areas of the business, and also take part in outbound call quality assessments from within our sales function.The reception administrator will receive calls from both existing and prospective clients of BrightHR and will be required to handle all calls in a friendly and professional manner, and subsequently direct the caller to the correct department whilst logging details of the interaction on our internal CRM. Day-to-Day Responsibilities * Handle inbound telephone enquiries and advise these correctly * Quickly identify reasons for calling, and direct to the relevant internal team * Administration and data entry * Outbound quality assurance calls made to recent prospect interactions What you Bring to the Team * A warm, outgoing personality * Desire to provide outstanding customer service * Excellent telephone manner * Competent IT skills * Attention to detail including grammar and spelling * Strong organisational and interpersonal skills * Ability to work in a team Company Benefits * 25 days' holiday, plus bank holidays. * Day off on your birthday. * Holidays increase after 2- and 5-years' service. * Pension Plan and Life Insurance. * Access to Employee Assistance Programme. * Company incentives, access to discount schemes. * Profit Share Scheme. If you are up for the challenge, apply today and we'll be in touch! P46721LFINDMANJ
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Reception Administrator Greater Manchester
Permanent £23,000 - £24,000 Per Annum
Ref: P46721LFR Group
Portfolio are proud to represent our client, a market leading, global HR software and Consultancy company based in Manchester city Centre. We are seeking an experienced Reception Administrator to join our fast paced, supportive, friendly team.Your role is to provide a first-class telephone service to our clients, ensuring the client's needs are assessed and dealt with in accordance with our call handling requirements.The ideal candidate will be positive have excellent communication skills and an ability to build positive rapport and provide our customers with a good experience.All calls will be from our customers requesting information on services so you will need to be efficient and PC literate. Job OverviewWe're looking for a dynamic, motivated, high performing reception administrator to handle our inbound call volume across various areas of the business, and also take part in outbound call quality assessments from within our sales function.The reception administrator will receive calls from both existing and prospective clients of BrightHR and will be required to handle all calls in a friendly and professional manner, and subsequently direct the caller to the correct department whilst logging details of the interaction on our internal CRM. Day-to-Day Responsibilities * Handle inbound telephone enquiries and advise these correctly * Quickly identify reasons for calling, and direct to the relevant internal team * Administration and data entry * Outbound quality assurance calls made to recent prospect interactions What you Bring to the Team * A warm, outgoing personality * Desire to provide outstanding customer service * Excellent telephone manner * Competent IT skills * Attention to detail including grammar and spelling * Strong organisational and interpersonal skills * Ability to work in a team Company Benefits * 25 days' holiday, plus bank holidays. * Day off on your birthday. * Holidays increase after 2- and 5-years' service. * Pension Plan and Life Insurance. * Access to Employee Assistance Programme. * Company incentives, access to discount schemes. * Profit Share Scheme. If you are up for the challenge, apply today and we'll be in touch! P46721LFRINDMANJ
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Senior Recruitment Consultant - The Portfolio Group The Portfolio Group is a specialist recruitment agency sourcing talented professionals across our four specialist Divisions for Payroll, Credit Control, Procurement, and HR & Reward while also partnering with businesses to offer a full RPO solution.Established in 1988, we now have over 30 years' experience in the industry and a reputable track record recruiting at all levels of the market, across the whole of the UK and into a multitude of industry sectors. With offices based in London and Manchester, we have proven success in permanent, temporary and contract recruitment and we pride ourselves on having a fast, efficient and consultative service with an enviable client base.We value our client relationships, operate with an honest and ethical attitude and love what we do! We're rated #1 Recruitment Agency on Trustpilot based on 1,300+ reviews. (April 2022) The Portfolio Group are perfectly placed to assist you in recruiting for any of our core divisions: Payroll, Credit Control, HR & Reward and Procurement plus we can assist with other business operations appointments including but not limited to the following functions: * Credit Control & Finance * Governance, Risk Management & Compliance * Health & Safety * HR and Compensation, Benefits & Reward * IT - Development, Projects & Services * Legal Services * Payroll & Tax * Procurement & Supply Chain * Sales and Marketing, PR & Communications.The Portfolio Group is an award-winning Recruitment Agency having won places on The Sunday Times 100 Best Small Companies to Work For - most recently achieved in 2017, The Sunday Times Fast Track 100 (Twice) and most recently, being ranked in The Recruiter Hot 100 2021 and being shortlisted for Recruitment Agency of the Year - Medium (50-99 employees) in 2021. Key Responsibilities * You'll be able to take on a warm desk & work with existing consultants and existing clients, so you hit the ground running * Win new accounts through leveraging or maximising relationships * Identify new opportunities through research and knowledge of the market * Use various channels to advertise jobs * Sourcing candidates through a variety of methods * Manage all aspects of the recruitment life cycle from introductions to offer stage. * Become an expert in your market * Communicating with clients and candidates via telephone and email * Achieve agreed KPIs on a monthly basis Experience * Previous 3 years' experience in 360 recruitment within professional services. * Advanced communication skills with a high ability to negotiate with clients and candidates * Sales-driven mindset, achievement oriented * Independent person with good organisation skills Why work for us? * Transparent career framework and set promotional criteria that you can start working towards on day one * Amazing office based in the heart of the city with amazing facilities * Work for a market leading agency with an established list of clients * A supportive and collaborative team * Realistic targets and time to grow in your role * Uncapped competitive commission scheme with…
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Are you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place.We are now looking to recruit a Work Force Planning Administrator to join the team to help support the growth of the business. Job PurposeYou will be working within the sales departments, taking full ownership of the allocations of HR and H&S support on all sales opportunities through various sales channels. You will be the first point of contact providing first class telephone service to our clients. Job OverviewAs part of our work force planning and sales team you will become an integral part of the sales operation working closely with both internal and external sales. You must be positive and have excellent communication skills and an ability to build positive rapport and provide our customers with a good experience. The role has an analytic focus and will require you to have good attention to detail, with strong communication skills and the ability to forge strong relationship across various departments. Day to Day Responsibilities * To manage the allocation of HR & HS support to each sales appointment. * To monitor all incoming appointments and cancellations and ensuring prompt and accurate allocation. * To maintain an accurate record of appointments through our CRM System Salesforce and other systems as may be needed. This will require close monitoring and accurate completion of staff movement, diary system and weekly/daily sales figures. * To utilise available records, to identify statistics that will benefit the growth and success of the team. For example, sales communication channels and conversions with and without supports. * To ensure that appropriate times is provided to each appointment and that the support teams are attending meetings for the allotted time. * To liaise closely with the Business Development Mangers to ensure that they are utilising this resource and using to the benefit of the growth of the business. * Forge strong relationships across the Sales departments to ensure that there is clear lines of communication for the allocation and usage of sales supports. * In consultation with the Campaign Manager and Telemarketing Director identify any gaps that will increase the functionality of the department. * The role is analytic focused and will require analysis of data on a regular basis working with the direct manager of the team. * Receiving inbound enquiries regarding the business services, assessing the call and directing to the relevant department * Utilising salesforce and various inhouse systems * Working within SLAs in terms of call handling times and quality standards * Providing excellent customer service on every call * The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives…
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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for an Operations Manager for a fast-paced HR coordination and consultancy team. The role requires a driven, motivated, and enthusiastic team member who possesses knowledge and experience of conducting HR processes.This person will be responsible for ensuring clients are receiving a high-quality service, both during work undertaken by the team of HR Coordinators and HR Consultants. The role is primarily to ensure a smooth transition for a seamless client experience. It will also require the day-to-day management of the team & throughput of work. The Operations Manager will also be responsible for: * Review case files and draft on the client's behalf legally compliant & accurate invitation letters to disciplinary hearings, grievances, appeals, investigations & consultations. * To build and maintain a cohesive and motivated team of HR Coordinators, providing leadership & support to colleagues & peers. * To performance manage all coordinators, identifying training needs & putting the necessary measures in place to ensure that the training is provided. * To effectively manage all team absences / sickness & ensure that the RTW process is adhered to. * To manage all lateness & ensure that the lateness recording form is completed on all occasions. * To conduct, where necessary any formal meetings such as disciplinary & grievances, including providing the necessary outcome in line with the Employee Handbook. * To ensure that the Director is kept up to date with all pending staff issues along with a pending or proposed course of action. * Undertake training, interim reviews & six-month probationary reviews with all new starters. * To conduct & document Performance Development Reviews with each team member bi-annually, highlighting any objectives & development areas for the next period & ensuring that the expectations are clear following the meeting. * To undertake Quality Assessments for the team each month to ensure that a high quality of service is being provided to clients on all occasions. * To manage all Paralegals unavailable time, in line with the departmental requirements to ensure that any abandoned calls are prevented / minimised. * To mentor, develop and manage the Team Leaders in their role. * To mentor & monitor coordinators ensuring they provide a high quality of service to all clients. * To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members. * To oversee the monitoring and reviewing of consultant diaries to improve efficiency & workload balance in order to achieve a 70% client facing Consultant time every week. This will often require you to provide solutions to any which are over or under the 70% requirement. * To lead on all interviews for recruitment for the team. * Work towards the team objective of obtaining repeat business. * To advise the existing team with complex cases. * To oversee &…
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Are you looking for a role with high earning potential with a base of £25K - £30K + uncapped commission + GUARANTEE FOR FIRST 3 MONTHS + up to £16k bonus + fantastic benefits - OTE £54,000-£72,000 Portfolio, are proud to be exclusively representing our client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, offering the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes.Our clients are recruiting an AE/BDM, who is focused on success, commitment, and with a passion for sales. Within this role, you will be expected to sit appointments, set by you or Sales Executives (SDRs), and liaise with potential clients to hold a live demonstration of our products and services. You will build, maintain, and manage a pipeline of prospective clients and close new business. You should have previous experience within a similar role, ideally in an B2B outbound sales role. Full support is offered alongside a clear progression plan, meaning that you will understand what it takes to be a high performer within the organisation and how you can achieve your career goals with them. Some of the fun bits... * 25 days' holiday, plus bank holidays * Day off on your birthday * Cash plan for you (and your children, if any) * Holidays increase after 2- and 5-years' service. * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service. * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme * Cycle to work scheme. * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives, access to discount schemes What your day looks like: * Completing between 4-6 sales demonstrations per day, including web leads, inbound calls, qualified new business opportunities and existing client upsells. * To be an expert in our products and services to ensure a solution lead & consultative approach to sales. * To build effective relationships with existing customers, by use of probing questioning, clarification, and language. * Achieving set sales targets & objective - with a desire to exceed KPIs daily. * Self-generate opportunity through social selling and prospect/client referrals. * Achieving targets and business objectives in a fully compliant manner What they want from you! ... * Proven sales experience within a professional sales environment in the B2B or B2C sectors including outbound sales. * Pro-active and self-motivated attitude towards working to targets. * Outgoing personality, with strong organisational skills and a tenacious nature. * Professional and intelligent approach to work. * Good business acumen, articulate, able to manage themselves. * Ambitious with the determination to succeed. If this is you, please apply…
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Do you want GUARANTEED commission for your first 3 months?Our Client are a market leading, award-winning, global business based in Glasgow. They are entering another significant growth phrase and are looking for talented, money hungry individuals to join their Glasgow office!Fantastic earning potential, fantastic perks including daily, weekly and monthly incentives, annual trip for top earners, opportunity for progression in a vibrant office environment… Apply for this fantastic opportunity today!Working within their fun, fast paced sales teams, the successful candidates can expect support from management that is second to none, to support in the pursuit of career progression. With a constant buzz in the office with their daily, weekly and monthly incentives, games and prizes. A real work hard play hard environment!Experience within a similar telesales role would be ideal! With a blend of ambition, drive and passion, in addition to the fantastic training, you'll thrive in an ever growing sales team! Resilience is key in this role but the rewards are outstanding... you work hard and play hard! What's on Offer? * Basic Salary plus uncapped monthly commission - achievable uncapped commission structure!! * Clear progression pathway including salary increases. * Annual Trip abroad for top earners - the team have just returned from 4 nights in Monaco! * Daily, weekly, and monthly incentives, games, and prizes * Fun Fridays, Free breakfasts, and social events * Fantastic, tailored training programmes, plus ongoing training and support from management. * Vibrant offices in the heart of Manchester City Centre. * 25 days' holiday, plus bank holidays - increasing with years of service. * Day off on your birthday * Profit Share Bonus annually. * Employee refer a friend scheme * Perkbox discounts - including gym and shopping discounts. * Pension Plan and Life Insurance * Access to Employee Assistance Programme - 24/7 confidential help and advice from expert advisors and counsellorsSales Executives are responsible for outbound & Inbound sales prospecting. Rather than trying to close deals, your work revolves around generating and qualifying new leads and booking for your BDM to sell the product and sit the demonstration. Key Requirements * Consistent employment history * B2B Telesales Experience * Pro-active and self-motivated attitude towards working toward targets. * Outgoing personality, with strong organisational skills and tenacious nature. * A professional and intelligent approach to work. * Good business acumen, articulate, able to self-manage. * Ambitious with the determination to succeed. You must be available to travel to their HQ in Manchester for 2 weeks training - ALL expenses paid! If this is you, please apply directly or send an updated CV to Talia.McCann@theportfoliogroup.co.uk 971258TMR2INDFIR
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Our Client are a market leading, award-winning, global business based in Belfast. They are entering another significant growth phrase and are looking for talented, money hungry individuals to join their Belfast office!Fantastic earning potential, fantastic perks including daily, weekly and monthly incentives, annual trip for top earners, opportunity for progression in a vibrant office environment… Apply for this fantastic opportunity today!Working within their fun, fast paced sales teams, the successful candidates can expect support from management that is second to none, to support in the pursuit of career progression. With a constant buzz in the office with their daily, weekly and monthly incentives, games and prizes. A real work hard play hard environment!Experience within a similar telesales role would be ideal! With a blend of ambition, drive and passion, in addition to the fantastic training, you'll thrive in an ever growing sales team! Resilience is key in this role but the rewards are outstanding... you work hard and play hard! What's on Offer? * Basic Salary plus uncapped monthly commission - achievable uncapped commission structure!! * Clear progression pathway including salary increases. * Annual Trip abroad for top earners - the team have just returned from 4 nights in Monaco! * Daily, weekly, and monthly incentives, games, and prizes * Fun Fridays, Free breakfasts, and social events * Fantastic, tailored training programmes, plus ongoing training and support from management. * Vibrant offices in the heart of Manchester City Centre. * 25 days' holiday, plus bank holidays - increasing with years of service. * Day off on your birthday * Profit Share Bonus annually. * Employee refer a friend scheme * Perkbox discounts - including gym and shopping discounts. * Pension Plan and Life Insurance * Access to Employee Assistance Programme - 24/7 confidential help and advice from expert advisors and counsellorsSales Executives are responsible for outbound & Inbound sales prospecting. Rather than trying to close deals, your work revolves around generating and qualifying new leads and booking for your BDM to sell the product and sit the demonstration.You must be available to travel to their HQ in Manchester for 2 weeks training - ALL expenses paid! Key Requirements * Consistent employment history * B2B Telesales Experience * Pro-active and self-motivated attitude towards working toward targets. * Outgoing personality, with strong organisational skills and tenacious nature. * A professional and intelligent approach to work. * Good business acumen, articulate, able to self-manage. * Ambitious with the determination to succeed. P971281TMRINDIRE
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Financial Controls Accountant Greater Manchester
Permanent £40,000 - £45,000 Per Annum
Ref: P46744CH Group
Financial Controls Specialist Wanted!! Are you ready to be a driving force in revolutionizing financial controls? We're seeking a skilled Financial Controls Specialist to join our esteemed team. The ClientFor nearly four decades my client has been the go-to support for UK businesses in HR, Health and Safety, wellbeing, legal insurance and more. They have revolutionised employment law, sparing employers from expensive legal fees. Based in the Manchester head office, they offer more than just a job. It's an invitation to a world of professional growth and collaboration. As a member of the Group Finance team, you'll engage with local finance teams across the subsidiaries and occasionally embark on international ventures. Your Role * Conduct rigorous testing and refinement of financial controls and procedures across all group companies * Identify weaknesses and spearhead improvements in collaboration with the Reporting and Controls Manager * Assist in shaping policies and procedures for future enhancements * Dive deep into key accounting estimates and operational KPIs, ensuring accuracy and clarity * Play a vital role in the preparation of annual statutory accounts and external audits Your Profile * Prior experience in internal or external audit roles is essential * Exceptional organizational skills to manage multiple priorities and meet strict deadlines * Meticulous attention to detail and a strong analytical mindset * Sound knowledge of financial reporting procedures and technical accounting concepts * Proficiency in Excel for data manipulation, analysis, and presentation * Ability to make informed decisions independently * Excellent verbal and written communication skills, fostering effective relationships with subsidiary finance teams * Possession of a recognized professional accountancy qualification or active pursuit thereof P46744CHINDMANS
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The Portfolio Group is looking for a Marketing Manager for my client in the SaaS space that will play a crucial role in the growth of B2B marketing:Through the development and execution of data-driven multi-channel marketing campaigns you will work closely with cross-functional teams to identify target audiences, optimise marketing funnels, and implement strategies that drive qualified leads, conversions, sales and revenue growth.You will be resilient and passionate, with an analytical mindset, have creative problem-solving skills and a deep understanding of digital marketing channels and tactics. * Reporting to the leadership team * Responsible for demand generation strategy to achieve growth. * Implementation of the marketing plan / AB testing and experimenting creatively to get quick results. * Autonomous role with later opportunity to grow the team. * Working closely with Sales / Service / Product teamsHands-on role focussing entirely on improving the number of MQLs and SQLs. This role is ideal for a growth-minded marketer experienced in targeting SME and middle market companies. It requires someone hands-on, creative, and focused on outcomes, who will be responsible for campaign ROI and tracking the data analytics of marketing. You will also be responsible for identifying the most attractive business opportunities and developing the right marketing approaches to unlock them. Day to day * Manage a cross-functional team locally working in a matrix structure with the central team based in the UK * Manage campaign and channel performance ensuring both team and campaign are hitting key metrics and targets supporting overall sale and service performance * Act as a conduit between the central and local teams to ensure strong coordination and execution of all activities, as well as to ensure local needs are met * As part of the Bright global marketing leadership team, feed into the ideation and planning of the roadmap to support both local and global campaign activity * Help to grow brand awareness, web traffic, social following, webinar registration and overall MQL/SQL into sales * Manage local agencies or partnerships as per the plan * Report on local campaign and channel success and insights through consistent assessment of analytics * Identify new opportunities for growth whether that be new channels, partnerships or approaches to local marketing activity * Drive internal engagement with sales and service ensuring all teams are aware of how marketing is supporting them and have the tools and resources to do so You are * Open-minded and creative, able to create thumb-stopping demand generation campaigns to meet business goals. * Commercial mindset with a proven track record of delivering demand generation initiatives. * Self-starting and curious - full of new ideas to try. * Outstanding attention to detail with excellent organisational skills * Superb written and verbal communication skills * Analytical mindset, autonomous, and motivated to build demand generation marketing plans and execute them. * Comfortable working in a fast-paced, dynamic environment * Strong sense of urgency, adaptability, flexibility, and resourcefulness * Enjoy working in a cross-functional, collaborative team environment. Company Benefits * Day off…