Global Payroll Executive Jobs
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Legal Workforce Planner Greater Manchester
Permanent £35,000 - £40,000 Per Annum
Ref: 47081GO Payroll
We are currently working with our Industry leading client based in the hearth of Manchester to recruit an experienced Legal Workforce Planner to manage and direct the workforce of an exceptionally busy legal team. This is a fantastic position in a business that offers real opportunity. As a Legal workforce planner you will be responsible for ensuring the correct legal professional is assigned to the correct cases and workload. This would suit a Barristers clerk or legal planner ready to take the next step in their professional career.Key Duties/Tasks:Managing & Scheduling diary's for a team of employment law professionalsManaging workflow in light of absence or holidaysWorking in an operational role supporting the Litigation manager where necessary Desirable skills and attributes:Experienced Legal PlannerExperienced working within a legal setting would be an advantageExperienced workforce planner, managing a large teams movements and diarysINDMANS
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Legal Operations Manager Greater Manchester
Permanent £50,000 - £60,000 Per Annum
Ref: 47080GO Payroll
We are currently working with our market leading client based in central Manchester to recruit an experienced Legal Operations Manager to join and lead an established team of Legal Professionals. This is a fantastic role for a legally qualified professional to work across the broad spectrum of the business managing key stakeholders in the business whilst supporting the Legal Advisory team.Key Duties/Tasks:Providing sound legal employment law advice across a broad Spectrum of clientsBuilding corporate relationships at a senior levelManaging a team of professional LitigatorsWorking in a operational role with sight over legal teams, recruitment Desirable skills and attributes:Must have a thorough understanding of UK employment LawExperienced in managing large teamsMust be a Qualified LawyerINDMANS
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We are currently looking for a Field Based Health and Safety Consultant to join an award-winning service provider who are rapidly growing with a record year! It is an exciting time to join them as they strive to make consultancy different. Whether you have got Consultancy experience or not, they want individuals that think differently about Health and Safety and those who will strive every day to create moments of magic for their clients. * Are you a Health and Safety Professional who thinks outside the box and a Fresh Thinker?You will need to have GradIOSH or equivalent however as part of your package, they will fund and support you on the journey to gain Chartered status. In addition, they offer training to Level 5 in Fire Management, Level 4 in Food Safety and other courses.As a Health & Safety Consultant in the field, you'll be visiting clients from a variety of industry sectors: everything from care homes to manufacturing firms, there's not really an industry sector, that they don't cover. This is a full-time permanent role allowing you to combine member visits with working from home and you will have allocated admin days balanced with field visits to members. We want all our Consultants to develop their CPD, which is why we run workshops several times a year to develop our team's skills, experience and share best practice. As a Health & Safety Consultant, your duties will include: * The undertaking of Health & Safety surveys of clients premises and then the production of relevant Health and Safety Management Systems. * Provide new clients with a gap analyses, in relationship to their current health and safety standing. * Submit the evaluation report and other client-related documents in accordance with departmental protocols. * Advise and instruct clients in the use of their Health and Safety Management system under close supervision until agreed. * Liaise with HSE and other Enforcing Authorities on behalf of clients when required to do so. Provide appropriate support and assistance to the client when dealing with Enforcing Authority action. * Assist clients with accident or other special investigations as required. * Attend Company meetings, courses etc. when required to update and maintain professional skills/knowledge. * Conduct yourself in a professional manner at all times (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols. Skills and experience required: * Candidates must have a relevant health & safety qualification * GradIOSH or equivalent * Excellent Communication Skills * Strong interpersonal & time management skills They have an exceptional benefits package, which includes: * 25 days holiday plus bank holidays * Company pension scheme * Excellent tailored training programme * Company Car or £6,000 car allowance * Living Allowance * If you are looking to work for a multi-award winning health & safety service provider offering a competitive salary package and career development, then apply today for more information! P965730CC13R32INDFIR
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Are you looking for your next challenge? Keen to find an organisation which supports your personal growth and development?Portfolio are pleased to be working exclusively with an established global consultancy to recruit a new Health and Safety Consultant to add to their growing team!We have just partnered up with an award-winning consultancy group, to support with their search...Providing only the best Health and Safety advice, guidance and support... to a diverse portfolio of clients across the globe... truly believing in what they do with a clear commitment across a wide range of sectors, they are keen to grow the team with big plans for the future!Whether you have got consultancy experience or not, they want individuals that think differently about Health and Safety and those who will strive every day to create moments of magic for their clients. * Are you an experienced and conscientious individual with a passion for health and safety? * Are you seeking a role which offers you flexibility a clear career pathway, packed with growth and development? If so, we want to hear from you..You will take lead on carrying out Health & Safety contractual service visits, providing documentation and advice and assistance as required. The Health & Safety Department are looking for hardworking Health and Safety professionals with a high level of technical knowledge and experience. You will have the ability to build strong relationships with your clients and deliver a high-quality, cost-effective consultancy service.Ideally you will be educated to degree/diploma level at GradIOSH or CMIOSH level. Day-to-Day * Always conduct yourself in a professional manner (including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols. * Visiting clients and providing an in-person experience, to support and advise where necessary * Experience in investigation of incidents, accidents and recommending preventative measures * Undertake health and safety visits to client's premises in accordance with departmental protocols and contract requirements, in particular where SLA's are in place * Submit any relevant reports or other such associated documents in accordance with client demand and departmental protocols * Advise and instruct clients in the use of Health and Safety Management systems and other relevant technical documents and online services * Act as the clients personal H&S lead to support and streamline any processes or queries. * Advise clients on matters of Health and Safety standards and best practice affecting their business * Manage time effectively to provide an effective and efficient service to clients * Attend company meetings, courses etc. when required to update and maintain professional skills/knowledge * Look after your company vehicle in the appropriate manner by maintaining cleanliness and security * Supporting the client through effective crisis management where required You? * Comprehensive knowledge of Health and Safety rules and regulations. * Excellent communication and relationship building personality. * Confident in providing practical solutions to clients in relation to H&S. * Deliver a high-quality consultancy service with commercial boundaries. * Ability to work autonomously and…
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Our client is one of the leading employers in the area specialising in hosting events and are looking for a standalone HR Manager to transform the business culture and will be responsible for the client's four core responsibilities: values, talent, performance management and compliance. This role is an exciting and challenging opportunity for an experienced and obsessed leader. As HR Manager, you will be responsible for the company's core values, talent, performance management and compliance. These responsibilities cover recruitment, onboarding, development, performance, engagement, relations, day to day issues, GDPR, payroll, pensions, benefits, and overall enhancing the employee experience. Key Responsibilities: * Review and manage HR policies, processes and procedures * Ensure that policies are distributed and readily accessible to relevant parties * Work closely with key stakeholders * Provide first line support to employees, * Manage the employee full end to end * Develop a talent acquisition strategy * Assess the learning needs of team members * Improve performance management * Evaluate and improve employee engagement. * Managing and updating our payroll processes and pension scheme * Create an extensive and competitive benefits package Skills and Experience Specification: * Proven experience in creating and successfully implementing a HR strategy * Proven experience in managing projects end-to-end * Excellent communication skills * Good analytical skills * Highly organised and good time management * Effective problem solver and decision-maker * Effective leader with good delegation skills * Excellent knowledge of employment law * Knowledge of HR trends and upcoming legislation * Practical working knowledge and effective use of Microsoft programmes 46882CHINDHRR
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Head of Retention and Growth Greater Manchester
Permanent £40,000 - £50,000 Per Annum
Ref: 47077LF Group
Portfolio are proud to be exclusively representing our award-wining, multinational Professional services client in their search for a Head of Retention and Growth. This is a brand-new role, created due to the growth and success of the team in their Global Headquarters based in the heart of Manchester.The successful candidate for this role will have significant experience with an operational / retention background working with senior leadership and cross-functional teams to improve retention and operational growth.Reporting to the Director of Operations the successful candidate will have experience of working within a client experience & retention team. They will have worked with sales targets for retention and growth. They will be confident to project manage large volumes of retention successes, as well as being able to identify insights that can help develop future client growth.The role will also require you to lead a team of Client Experience Account Managers and Retention Specialists and your focus will be to retain more of our existing client base and add growth.The Head of Growth and Retention will also be responsible for: * Manage the core metrics linked to client retention and client cancellation requests. * Identifying recurring trends, for example, non-usage cancellation requests * Daily team management, conducting regular individual and team reviews and identify training needs and ensure that training is subsequently undertaken and service delivery improvements are made * Monitor and review client retention reasons to escalate and identify as areas for improvement * Producing regular reports and dashboards to the Operations Director and Senior Leadership teams on overall retention performance.Job Goals and Metrics * To ensure that client retention is maintained at a minimum agreed figure * To ensure client requests are contacted within 24hrs * Individual and overall Team performance is regularly monitored * To monitor and review client retention interactions to ensure they are dealt with professionally, courteously and in a timely manner with a root cause analysis undertaken * To produce dashboards and reports, highlighting retention figures, SLA adherenceThis position has a high level of visibility across the organisation, and you will need to be a strong leader who is able to communicate clearly and compellingly at all levels of the company. You will be joining a high growth business and we are therefore looking for. * New innovative ideas to improve client retention and growth. * A "can-do" attitude. * Ability to work in a fast-paced environment with strong time management skills. * The ability to present complex information in a clear and concise manner to a variety of audiences. * Highly collaborative approach, with the ability to work in a fast passed environment. * Excellent People Management Skills. * A dynamic and flexible approach, as well as the ability to work under pressure.INDMANS
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Head of Engagement and Client Retention Greater Manchester
Permanent £45,000 - £55,000 Per Annum
Ref: P970601BGR2 Group
Portfolio are proud to be exclusively representing our award-wining, HR Software provider based in the heart of Manchester, providing people solutions to over 50,000 clients worldwide. Our client is searching for a Head of Engagement and Retention to join their growing business and drive their customer and client experience performance.This is a busy role, so it would be beneficial if you have worked on multiple products at one time and are from a professional services/ shared services high volume background. You will work closely with senior leadership to improve the operational execution and client engagement and be confident in project managing large scale service transformation projects and report back to senior leadership teams on client journey and feedback. The Head of Engagement and Retention will be responsible for: * Manage, monitor, and review the core metrics linked to client experience from on-boarding, service implementation, service follow up, ongoing client support, queries, client dissatisfaction and cancellation requests to ensure positive experience for all clients across the service offerings * Identify non-usage and implementing effective processes to increase usage * Liaise with our Sales and Service teams on any client issues and support in our online reputation. * Review our client experience proposing and implementing enhancements to improve our digital engagement * Monitor and review client dissatisfaction to improve and enhance the service in an efficient way. * Support the management of the Client Experience working closely with the team leader * Provide support and coaching on a daily basis * Produce daily and weekly reports for Senior Directors * To monitor and review the on-boarding process ensuring a positive experience for all new clients across our service offerings. * To monitor and review all client experience interactions are dealt with professionally, courteously and in a timely manner with a root cause analysis undertaken * To reduce client attrition and complaints levels, ensuring that all processes take into consideration the client experience and that it is the most efficient way of working * To produce a weekly dashboard, highlighting SLA's adherence both with client experience and service delivery identifying any underlying operational or engagement challenges * Utilising both automated and manual data to analyse and work with service managers/heads/directors to implement the necessary solutions to improve the client experience and reduce service issues or a lack of engagement in our services To be considered for this opportunity it is essential that you have the following: * A passion for work with clients in a service driven industry * Excellent communication skills * A "can-do" attitude with the ability to support, drive and motivate your team to achieve their best potential and performance overall * Strong organisation and time management skills * Excellent people management skills * Ability to work in a fast-paced environment with a solutions-based approach * A dynamic and flexible approach, as well as the ability to work under pressure * Excellent interpersonal skills * Excellent technical knowledge and customer service skills * Ability to provide constructive feedback where required…
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Payroll Bureau Manager Greater Manchester
Permanent £45,000 - £58,000 Per Annum
Ref: 47051JT Payroll
My client is a client payroll accountant in Manchester Center. Based in a small team you will be managing a portfolio of clients and leading the team. This is an excellent opportunity to join a growing and progressive business and really own a payroll department. Our client is looking for a Payroll Manager to join them on a permanent basis. Job DescriptionReporting directly to Partners, you will be responsible for the timely and accurate processing of weekly and monthly payroll, growth and strategic development. Responsibilities* Managing a team of administrators (all levels) * Process improvement and streamlining * Man management * Training* Ability to assist on hands on payroll and picking up some clients* Using Iris payroll product* One to ones* Appraisals* Performance reviews* Helping and supporting the team/ technical guidance* Escalated queries* Growing the Payroll departmentRequirements* Able to demonstrate leadership* Examples of management* Interest in development of team* Interest in growing out the client portfolio* Previous experience processing client payroll at a high volume ideally working within a bureau environment.* Need to be up to date on legislation and pension's knowledge preferable.* Strong team player* Good knowledge of payroll legislation* Strong written and verbal communication skills* High level of accuracy and attention to detail* Good systems skills including MS Excel INDPAYN
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Graduate - Customer Service London
Permanent £25,000 - £26,000 Per Annum
Ref: P3457CV Credit Control
Graduate - Customer ServicePermanent - Office Based£25,000 - 26,000 Reporting directly into the Credit Control Manager, the credit controller will be a part of a busy credit control team that is responsible for cash collection and ledger administration of a portfolio of circa £5m over several hundred clients.This role will be suitable for a person that is able to remain calm under pressure in a fast-paced environment, has a great attention to detail and methodical approach in resolving issues. These are very exciting times to join the business as it is currently going through a massive phase of transition and growth. Day to Day Responsibilities * Contacting clients in relation to their overdue accounts, payment and service queries via telephone and email. * Deal with all incoming invoice and payment correspondence including calls, emails and other correspondence and resolving their queries regarding, updating the notes on internal systems to ensure we keep accurate and timely records. * Liaising with internal departments to ensure client queries regarding outstanding invoices are successfully resolved. * Complete account adjustments where required. * To hand over files for Litigation when the collection opportunities are exhausted with a full case history, liaising daily with the central litigation function. * Making Client Experience aware of any complaints, cancellations or action pointsSkills and Qualifications * Excellent communication skills * Attention to detail, can-do attitude and willingness to learn and work in a fast-paced environment * Previous experience working in a finance function advantageous * Team player and willingness to learn * Salesforce and / or Access Dimensions experience will be advantageous but not essential as full training will be provided P3457CVINDLON
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