Job Type: Permanent
Job Industry: Business Services
Contact Name: Connor Casey
Job Location: Greater-manchester
Job Title: Senior Salesforce Administrator
Job Salary: £40000 - £45000 Per Annum
Job Start Date:
Reporting to: Head of Service Systems
Wellbeing & Lifestyle organisation seeking a Senior Salesforce Administrator to join our established Salesforce Team and work on a variety of projects. Your role will deliver feature enhancements and maintenance for the company Salesforce org.
The UK and Ireland’s most trusted health and wellbeing network, making a positive difference in over 13 million lives. Due to the nature of the business, the Salesforce implementation is not just ‘off the shelf’ this will allow you to develop skills you wouldn’t ordinarily be given the opportunity to develop elsewhere.
DAY TO DAY RESPONSIBILITIES
1 To configure, develop and support a complex and large Salesforce system.
2 Providing application users with support, answering queries.
3 The continued enhancement of the current configuration and architectural design of the system.
4 To be pro-active in suggesting improvements to the configuration of the system, or new tools or ways of working.
5 To work within schedules and deadlines to agreed business priorities.
6 Work closely with the stakeholders to recommend and agree technological solutions to meet business requirements.
ESSENTIAL SKILLS AND COMPETENCIES
1 At least two years’ experience of Salesforce platform and configuration including workflows, assignment rules, validation rules, Web2Lead, Email2Case, role hierarchy, profiles, sharing etc…
2 Knowledge of Agile methodologies beneficial.
3 Understanding of CRM and commercial concepts, such as lead lifecycle and opportunity sales cycle and forecasting.
4 Strong communication skills & stakeholder management.
5 Ability to troubleshooting, analyse and problem-solve.
DESIRABLE SKILLS AND COMPETENCIES
Salesforce certifications are a bonus.
Evidence of badges gained on Trailhead.
Exposure to Apex, SOQL, SQL, Visualforce, HTML and CSS.
Experience using Salesforce Shield.
Experience using Community Cloud.
WHY JOIN OUR TEAM?
This is a fantastic place to work if you enjoy a challenge and have genuine enthusiasm for overcoming obstacles and learning. The office is fast-paced and busy so we look for colleagues who have a positive and focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers. So if you are ambitious, focused and a confident communicator you’ll soon discover that there are unlimited opportunities for you.