Payroll Systems Specialist Jobs
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The Bright Client Onboarding and Engagement Specialist plays a crucial role in ensuring that clients have a smooth and positive experience with HR and H&S management software. Here's a breakdown of the key responsibilities and requirements for the role: Responsibilities:Customer Support: * Provide inbound and outbound telephone and email support to users. * Offer assistance to clients with the implementation of the software and address any queries or issues they may have. * Client Engagement and Training: * Engage with clients to provide training and recommendations aimed at optimizing their experience with the software. * Conduct proactive implementation calls to new clients, welcoming them to the service, providing system overviews, and assisting with account setup. * Conduct webinars to demonstrate to prospective clients. * Performance Targets: * Achieve and exceed daily Key Performance Indicators (KPIs) and Service Level Adherence metrics. * Contribute to team targets, focusing on customer experience and feedback. * User Outreach: * Conduct non-utilization calls to inactive users, encouraging them to implement the software into their business operations. * Training and Troubleshooting: * Provide one-to-one training to clients based on their individual needs. * Troubleshoot technical queries and provide first-time resolutions to basic questions and training needs. * Record-Keeping: * Maintain accurate records of client interactions, logging all queries against the correct account. Requirements:Customer Service Experience: * Mandatory experience in customer service roles.Communication Skills: * Excellent listening skills and the ability to communicate effectively with clients of varying technical abilities. * Adaptability and Tenacity: * Ability to work in a fast-paced environment and adapt to change. * Tenacious nature to take responsibility for own product knowledge. * Salesforce Experience: * Experience with Salesforce is an asset. What You Bring to the Team:Client Relationship Building: * Ability to build and maintain strong client relationships.Communication Skills: * Capable of communicating effectively at different levels throughout the business.Presentation Skills: * Confidence in presenting to larger audiences, including group training sessions and webinars.Organizational Skills: * Strong organizational skills to manage multiple client engagements effectively.Outgoing Personality: * Outgoing personality traits that facilitate positive interactions with clients. The Client Onboarding and Engagement Specialist plays a pivotal role in ensuring client satisfaction and successful utilization of software solutions. 47320CNINDCAN
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A new opportunity has become available with a great client in Birmingham! They are actively seeking a Payroll Administrator to join their thriving office on a full-time permanent basis, this is a great role which a great salary plus a delightful working environment! This role will entail: * End-to-end payroll processing. * Dealing with payroll queries. * Day-to-day organisation of payroll administration. This is an incredible role which would suit a payroll professional who has prior experience within a busy payroll environment along with the drive and determination to succeed! Get in touch now to find out more… 47329TCSINDPAYS
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The Business Support Administrator plays a critical role in ensuring the smooth functioning of various business processes, especially those related to sales and compliance. Here's a breakdown of the key responsibilities and duties mentioned: Supporting Business Development Managers (BDMs): * Assisting in the creation and distribution of non-standard quotes and contracts. * Managing changes to BDM calendars, including scheduling and organizing onsite and virtual meetings. Assisting Sales Teams: * Supporting both Business Development and Internal Sales teams in various tasks related to sales processes, meeting management, and pipeline oversight. Expense and Absence Management: * Handling team expenses according to company procedures. * Managing team absences, sickness, and lateness, ensuring proper documentation and adherence to company policies. Customer Service: * Demonstrating a commitment to excellent customer service in all interactions. Reporting and Data Management: * Creating and maintaining dashboards and reports to ensure accurate reporting. * Ensuring the accuracy of data in Salesforce CRM, including prospect, client, and intermediary information. * Managing Salesforce CRM and telephony systems according to company policies. Team Management and Process Improvement: * Leading the Business Support team with a proactive and positive approach. * Actively seeking opportunities to improve processes within the team and the broader organization. * Overseeing centralized reporting and internal data quality improvement initiatives. Project Work: * Handling ad-hoc project work assigned by the Business Support team lead. General Responsibilities: * Fulfilling any other tasks deemed necessary by management. * Overall, the Business Support Administrator ensures the efficient functioning of sales-related processes, compliance with company policies, and provides essential support to sales teams and management. 47328CNINDCAN
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We are currently recruiting for an ongoing temporary payroll officer in Central London the appropriate candidate must be available and ready to start ASAP. Please find more detail on the role below, if this is of interest apply, and one of our consultants will contact you. Payroll Officer - £15 - 20 p/h (Perm Equiv £36,705 + £5094 = £41,799) - W1 * Must be able to start 13th May 2024 * Hybrid working 2-3 days a week in the office (1st week 3 days in 2nd week 2 days in 3rd week 3 days in 4th week WFH all week) * 2 Payrolls (1 = 1000 2 = 120) * Must be a strong end to end payroller who is confident processing at high volumes * Needs someone who can come in hit the ground running must be able to do start to finish * Teams interviews will be arranged for next week - Any successful candidates will be sent a payroll test before interview is conducted47326GFINDPAY
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Payroll & Benefits Administrator Northamptonshire
Permanent £28,000 - £30,000 Per Annum
Ref: 47325TO Payroll
We are seeking a detail-orientated and personable Payroll & Benefits Administrator to join a vibrant company who are making a difference within the hospitality industry! Some duties include: * Processing a weekly and monthly payroll * You will effectively manage company benefits, including company cars, pension, private medical insurance as well as ad hoc benefit arrangements including relocation costs and mileage * Ensure the payroll is reconciled and HMRC legislation is adhered to What do you get in return? * 22 days holiday + BH * Flexible hybrid working pattern * Free on-site parking * Annual salary reviews * Private health insurance * & more! Please apply today! 47325TOINDPAYS
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My client is a market-leading provider of Information Services and Solutions for professionals is Accounting, Audit, Tax, H&S and Business. This is an ideal role for an experienced auditor with strong technical knowledge, excellent writing skills and a keen interest in media/publishing to join an expert and enthusiastic Audit and Accounting (A&A) author team. Job Purpose:The A&A technical writer team are responsible for writing and reviewing content for the A&A segment They work with commercial, sales, IT, and editorial teams to innovate the way that content is delivered to maximise the value to our clients. The team also deliver technical and product training and are expected to be active members of external technical committees, for example at ICAEW. The team are looking for a technically strong experienced auditor or accountant to drive content transformation and enhancement of our audit content, particularly considering upcoming changes with ISA (UK) 315 and ISQM (UK) 1. The post holder will take responsibility for authoring and updating audit products on the Croner-i Navigate platform and ensure that content is up to date and relevant for users. Day to Day Responsibilities as a Senior Audit Technical Writer: * Take responsibility for certain audit and practice management products in the Croner-i Navigate platform. * Get involved in supporting commercial and content partnerships for example with audit software companies. * Lead transformation projects for content, products, and processes. * Research and perform or review authoring update work on the A&A products as appropriate for the candidate's expertise and the roles of other team members. This could include: * commentary, insights, and analysis. * tools including audit programmes, model accounts and disclosure checklists. * online training materials (podcasts, videos, recording audio, preparing slides and notes). * contributing articles for news updates, Accountancy Daily and social media. * UK GAAP and IFRS presentation, measurement, and disclosure. * company law and corporate governance; and * practice management guides and tools. * Maintain and expand external networks through social media, webinars, training, sales demos and technical committees. * Work with external expert authors and panel members in practice. * Instruct editorial/production support teams and review output within tight publishing deadlines. * Provide insight and leadership to other team members maintaining accounting/auditing standards and company legislation on Croner-i Navigate platform to ensure that new content is added when needed and editorial notes are up to date. * Answer product queries and assist client experience and sales teams with demos and training. What you bring to the team: * Qualified ACA, ACCA, FCA or FCCA. * Experience of working within an accounting practice environment, typically within the audit function. * Professional knowledge of and strong technical grounding in the areas of auditing and IFRS and UK GAAP accounting, ethics, quality, and risk. * Proven writing and presentation skills, including the ability to convey complex themes in an accessible way to a variety of audiences with varying levels of expertise. * Strong excel, word and IT skills and experience in audit software. * Interest in…
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Trainee Counsellor Programme Greater Manchester
Permanent £24,000 - £26,000 Per Annum
Ref: P46586LSR3 Group
Are you a 2023 or 2024 grad looking to start your first full-time counselling position?Are you looking to join a supportive company that will give you further training to develop your career?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.We are looking for professional, hard-working graduates with strong communication, high levels of computer literacy and high levels of organisational ability with a desire to make a difference to people's lives. * Interview dates Wednesday 22nd May / Tuesday 4th June 9.30pm-3pm * Start date -1st July This is a brilliant opportunity to begin your counselling career with the expertise and support from the number one EAP in the UK. The 6-month graduate scheme will provide you extensive training and development throughout, before you move into a full-time Wellbeing Counsellor role. This 6-month full time graduate scheme will develop your skills in areas such as: * Digital Counselling * Telephone Counselling * Solution Focused Counselling * Risk Assessment and Managing Risk * Safeguarding Training * Online CBT * Online Counselling * Case Management It is essential that you have the following: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a member of the BACP Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the year * Free breakfast on Mondays * Fresh fruit delivered to the office each week * Free annual flu vaccine * Private health insurance after 5 years service * Life Insurance * Discounted eye test * Discounted glasses/contact lenses prescription P46586L3INDMANJ
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Health & Safety Advisor Greater Manchester
Permanent £30,000 - £35,000 Per Annum
Ref: P8888LSR4 Group
Our Client are a leading HR SaaS software in the heart of Manchester, who operate internationally and are part of an award winning, global group. They are revolutionising businesses' by simplifying people management and compliance, with their time-saving HR software and tools. Combining award-winning HR employment law and health & safety advisory services, cutting-edge software along with our tax & accounting, we help people and businesses grow. * Are you passionate about health and safety and looking to join an inspired and motivated team? * Opportunity to further grow and develop your career AND earnings? Main Duties: * Responding to requests (telephone or electronic) from clients and provide relevant technically and legally correct Health and Safety advice in a professional and practical manner. * Providing telephone/e-mail advice. * Providing practical support to clients in using their online systems and make pro-active calls to clients in support of their H&S service. * Researching information required to provide detailed health and safety guidance and technical support to clients and Consultants. * Liaising with external Enforcement, and other, Agencies on behalf of clients, when approved and requested by Senior Management. * Checking and recommending amendments to management systems and risk assessments. * Conducting Installation calls to clients following Principal calls with the specified time period. * Assisting the Technical Manager in the writing of Guidance Notes, Standard Phrases and Check lists, covering all legal jurisdictions serviced by group. * Reviewing BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner. * Building relationships with BDMs in order to increase trust and use of the service. * Presenting internal training/buzz sessions and external webinars. Benefits * Profit Share Scheme * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday'! * PerkBox Discounts * Christmas Bonus after 3 years * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P8888LSR4INDMANS
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Health & Safety Advisor Greater Manchester
Permanent £26,000 - £28,000 Per Annum
Ref: P45984LSR2 Group
My client an award-winning global consultancy, outsourcing the best Health and Safety services to businesses across the UK and Ireland are growing... believing in what they do with a clear commitment across a wide range of sectors, they are keen to grow the team with big plans for this year! Join an organisation with a supportive and engaging working environment, giving individuals the best opportunity to excel and grow within themselves and their career! * Are you passionate about health and safety and looking to join an inspired and motivated team? * Opportunity to further grow and develop your career within H&S?Job PurposeTo support Business Development Managers by online video sales meetings by providing Health & Safety advice to prospective clients throughout different sectors across Great Britain, with the aim of showcasing our services so that clients will subscribe to the service. Job OverviewThe role requires you to work in a team providing legally compliant solutions to prospective clients during sales meetings by online video with our Business Development Managers. You will advise on all aspects of Health & Safety in order to support the business needs of the individual prospect, whilst highlighting the support with compliance that we that we provide them with if they become a Peninsula client. You will also support our BDMs with H&S advice via telephone and email. Day-to-Day Responsibilities * To partake in sales meetings with our BDMs via video link or telephone, and support with the sales process pre, during and post appointment. To provide initial guidance on any live issues the prospect may have, to showcase & demonstrate the service and excellent expertise on offer and to explain what more we can provide if the prospect comes on board. * Ensure that personal knowledge of Health & Safety legislation, best practice, and Peninsula initiatives & developments are continually updated. * Develop positive working relationships and maintain proactive contact with Business Development Managers and BSTs in relation to prospective clients. * To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for handing over cases to the relevant Health & Safety teams and ensuring the case is handled in line with initial advice. To ensure the necessary updates are made on the Salesforce system. * Review client H&S documentation and provide advice accordingly.What you Bring to the Team * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * You will be expected to have relevant H&S qualifications, these are to be maintained and developed as needed * Ability to work in a fast paced environment. * Strong communication skills. * A dynamic and flexible approach, as well as the ability to work under pressure. * Pride in delivering a high quality service and genuine desire both to resolve issues for clients by providing efficient, pragmatic solutions, and to promote the wider Peninsula service to help drive sales. Benefits * 25 Days holiday rising to 27 Days after 2 years and…