Procurement Category Officer (remote Jobs
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Senior Complaints Handler Greater Manchester
Permanent £25,000 - £28,000 Per Annum
Ref: 47972LSR3 Group
Senior Complaints Handler - Salary: £25,000Calling all Customer service superstars! We are seeking a professional and motivated Customer Service professional to join a leading SaaS brand in Manchester! Role DescriptionProviding a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Main Responsibilities * Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised * Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk * Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage * Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice * Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied users Skills and Experience * Customer service experience is essential * The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs * Must have excellent listening skills and be able to communicate with clients and users of varying technical ability * The ability to work in a fast paced environment Benefits * Profit Share Scheme * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this 'Fun Friday'! * PerkBox Discounts * Christmas Bonus after 3 years * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years 47972LSR3INDMANJ
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Employment Law Solicitor Greater Manchester
Permanent £40,000 - £50,000 Per Annum
Ref: 44303GOR Payroll
Inhouse Legal - Employment - Manchester - PermanentSalary: up to £40,000- £65,000 Job SummaryWe are really excited to be supporting our city centre client to further enhance their established In house Legal Team, we are recruiting a number of roles across both Commercial and specialist in employment law. This is a fantastic opportunity for qualified legal professionals, ideally with a background or a passion for Employment Law to join a team of experienced Solicitors. Our client will look at qualified solicitors / legal Professionals at varying stages of their career and there is a real opportunity here to enhance your overall Employment Law knowledge with a global business - We are also looking for legal professionals specialising in * Contractual law * Property law * GDPR * Conveyancing * Corporate * Financial mis selling * Intellectual Property Key Duties/Tasks: * Delivering a full Employment law service inhouse for a large professional services business * Representation in tribunal * Complex case management * Advising the business on all areas of Employment Law Desirable skills and attributes: * Qualified Solicitor or Barrister * Advocacy experience * Experienced Inhouse counsel * Experience and knowledge of Employment law * Experience in providing legal advice and representation 44303GORINDPAYN
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My client has looking for a sole payroll manager to join the payroll function on a permanent basis. We therefore seek an experienced and responsible individual, with enthusiasm and ability to take on new challenges and help support the payroll function. CORE RESPONSIBILITIES * Managing a portfolio of clients * Reconciling payroll to client data * Supporting team member * Preparing payroll journals * Reconciliations * Preparing BACS files * Administering Pension Auto-enrolment * Producing and distributing pension scheme returns * Dealing effectively with queries from clients * Assisting with onboarding new clients. SKILLS & EXPERIENCE * Confident in a sole role * Able to calculate tax, NI, pensions, etc. manually * Good working knowledge of statutory payments * Excellent communication skills * MS office (intermediate Excel) 48247FOINDPAY
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Portfolio Payroll are currently recruiting for a boutique accountancy firm located in North London who are looking for an experienced Payroll Assistant to join their team. Duties * Payroll run - weekly/Monthly payroll for a portfolio of clients. * Pension administration * Reconciliation of payroll and accounts. * Payroll processing: Downloading, checking, and attaching payslips, dealing with queries, sending, and following up for approvals, and posting. * Monitoring and dealing with payroll mailbox. * Posting of payroll to the accounting program were instructed. * Liaising with colleagues/third parties for accounts-relevant matters... * Assisting with the compilation of data for month-end payroll/ yearly p60s. * Ad hoc assistance as requested by the managers. * Miscellaneous tasks as appeared. Experience required * Experience in Accountancy or bureau processing multiple clients payrolls * Self-motivated and reliable who is eager to progress. * Technically efficient in Payroll and processing * A positive attitude with good attention to detail * Excellent interpersonal skills to interact professionally with internal and external clients. Please apply if interested, they are interviewing immediately! 48179OCRINDPAY
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Our client based in the heart of Manchester is looking to strengthen up their existing Payroll team with an experienced Payroll Manager, this is a fantastic opportunity to lead and manage an established team and manage a large complex inhouse payroll function. Working with the Head of Payroll to support in the delivery of a project and manage the day to day deliver of multiple payrolls. If you want to work for an award winning business that's a leader in their market then this is a great opportunity for you.The successful candidate will have the opportunity to drive the direction of the Payroll team and grow and develop a team of payrollers. Key Duties/Tasks: * Managing the full end to end payroll for 11 group businesses * Drive positive change to current processes * All year end activities, including P11d's * Supporting on the delivery of a large implementation project * Managing and resolving complex payroll queries If you want to be part of a growing dynamic workforce in a company that is a growing leader in their field, then please apply or contact me directly on 01615235585. 44303GOINDPAYN
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Portfolio are proud to be representing our client, an award winning, Market leading EAP in their search for a Business support coordinator. This is an integral role within the sales team, ensuring a smooth day to day running of the dept, managing the inbox, allocating leads, producing reports and all associated Admin. You will be part of a small team, working in a fast paced environment, flexibility is a must due to the fluidity of the team - no 2 days will be the same! If you have come from a sales administration, or business support background, have good Excel skills and enjoy a fast paced role, aplly today and we'll be in touch! Job OverviewBusiness Support Coordinators manage the provision of complete administrative support to the direct and indirect sales teams which includes preparing reports, allocating leads, maintaining operational procedures, data management of the CRM system and the production of all new client set ups.This includes allocating more than 500 leads per month, processing more than 300 contracts, support of the Business Support mailbox and keeping this within the SLA. You will act as sales enablement support and produce daily and weekly reporting with analysis of trends and relevant MI data to senior sales management team. Day to Day Responsibilities * Ensure mailbox is constantly monitored and all emails are processed * Compile daily, weekly, monthly, quarterly, and yearly reports with analysis * Manage incoming leads * Process daily new businesses applications * Act as sales support for all sales teams - supporting with system training and daily queries from the sales department * Monitor & allocate data records so the sales team always have enough data to work * Coordinate the administrative needs of the Sales team and management team as required Essential Skills and Competencies * Strong Microsoft Office software experience, Word and Powerpoint and expert Excel skills * Attention to detail: excellent attention to detail skills and ability to analyse and interpret data, experience with statistical anaysis and able to problem solve data errors * Teamwork: willingness to assist and support others as required and get on with team members * Experience in a fast-paced organisation * Energy, commitment and drive: dedication to the role, willingness to show flexibility when required, enthusiasm for the role and company development * Relationship-orientation: possess excellent interpersonal skills and be able to build rapport and trust with others to forge meaningful business relationships * Time management/organisation: accomplish objectives effectively within time frame given, carry out administrative duties within portfolio in an efficient and timely manner * Commerciality: ability to apply knowledge in a practical, commercial manner * Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience Benefits * 25 days' holiday, plus bank holidays * Day off on your birthday * Cash plan for you (and your children, if any) * Holidays increase after 2- and 5-years' service * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and…
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Business Sales Consultant Leicestershire
Permanent £23,000 - £24,000 Per Annum
Ref: 45552FAR16R3 Sales
Graduate Sales Consultant - Hinckley Full TimeSALARY: 23k - 24k Basic DOE + Guaranteed £250 for 3months + UNCAPPED Commissions and Quarterly Bonuses.Ignite your sales career! - Ready to break free from the ordinary and supercharge your success? * Are you a recent graduate looking to start a career in sales? * Have you got a drive to pursue a career in sales? motivated by goals and driven by targets? * Have you been promised progression without getting it?My client offers a clear career pathway and a fantastic induction and training programme to ensure you are successful, if you have the will they will teach you the skills. They are seeking energetic sales trailblazers - you will have a passion for turning challenges into triumphs, creating long lasting client relationships, and hitting those sales targets that others think are impossible - this is your moment! - Apply now!!This is an exciting opportunity to join a vibrant company and embark on a journey of limitless possibilities! My client has been providing their services for over 80 years with incredible growth plans for the next 5 years.Sales Trailblazers are the key to the continued growth and success, quite simply, the more business you win, the more money you earn. You will be responsible for making outbound calls to business owners, introducing the services, and creating a great opportunity for the business development team to sign up new clients to the services. What's in it for you as a Sales Trailblazer? * Let's start with the money … you'll of course get a basic salary between £23,000 - £27,000 dependent on experience but let's be honest you're not in sales for the basic salary… Realistic first year earnings are £40,000; Top performers are earning £70,000 + The commission is uncapped and earnt from your very first * My client wants to make sure you have a work-life balance, so no evenings or weekends, just 45am-5:30pm Monday - Friday * You might want to spend some of your commission on holidays, so take 25 days holiday + plus bank holidays and we'll also give you an extra day off for your * And of course, a 6 Month sales training program, with a clear development plan, that will support you with continuous training and * This is a great role for someone who is looking to build a career and progress in sales as there are opportunities for not only fantastic earning potentials but also progression which their 'Career Pathway' plan will help you achieve. There's more… * Daily, weekly, and monthly incentives * Profit share * Medicash membership * Access to Employee Assistance Program * Newly Refurbed office. Day-to-Day Responsibilities * Promote Employment Law and Health & Safety outsourcing solutions to SME businesses. * Schedule sales opportunities with business owners/Directors to promote the services. * Work with your Business Development Manager to generate a quarterly seminar plan to maximise sales opportunities. * Accurately build, manage, and maintain your sales pipeline. What do my…
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Telephone CounsellorLOCATION: MANCHESTER OR HINCKLEY (OFFICE BASED OR HYBRID).SALARY: £30k - 34k DOE + £3K OVERNIGHT ALLOWANCE (DEPENDANT ON SHIFTS WORKED) + FANTASTIC BENEFITS * Are you a BACP registered member? Or registered with a Counselling Body? * Have you completed 150 hours or more? * Have you got a degree in counselling or a level 4 diploma? * Have you got 12months counselling experience? Are you passionate about supporting individuals in their mental health journey? Do you thrive in providing empathetic and effective counselling services? We have an exciting opportunity for counsellors to join an award-winning client based in Manchester or Hinckley!As a counsellor, you will play a crucial role in providing confidential counselling services to employees facing personal or work-related challenges. Your expertise will contribute to enhancing employee well-being and organizational productivity!If you're dedicated to making a positive impact through counselling and possess the skills to empower individuals to overcome obstacles, we want to hear from you. apply now to be a part of a dynamic team of counsellors!! THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, With an unrivalled track record of incredibly strong year on year growth of its subscription model business, My client support over 80,000 organisations and 13 million lives across the UK & Ireland. Part of a Global Business Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. My client has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. THE ROLE You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation. DAY TO DAY RESPONSIBILITIES * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and clinically assess service users to determine the most appropriate type of support required; demonstrating a thorough understanding of the company's products e.g. counselling support, legal advice, medical helpline, etc * Directing service users to the appropriate person and always managing expectations. i.e. Legal Department * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Understand and embrace a "Solution Focused Philosophy" to help a service user achieve an outcome in the shortest space of time possible * To…
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Inside Sales ManagerSalary on offer up to £42,500 with an OTE of £75,000London Blackfriars - Full Time Office Based!Join my client as a Sales Floor Manager in London, where they're already setting the bar high as industry leaders! Lead their dynamic team to even greater heights, bringing your proven expertise and passion for success. With your influential leadership style and knack for building strong client relationships, you'll play a pivotal role in shaping the future of the organisation. If you're ready to drive innovation in the industry, this is your opportunity to shine as a true leader among leaders. What are we looking for?We are looking for a confident, "hands on" proven, high performing Sales Floor Manager. You will manage a sales team which is responsible for the generation of online demonstrations of our digital services. This is a critical role for the business to sustain and build on its success and rapid growth plans in the UK. The ideal candidate will have a background in managing an outbound telephone-based Sales or Customer Service Team, driving quality and a strong performance in a targeted and dynamic environment. You should not be afraid to challenge the team and should be a confident decision maker. Experience of working in a b2b environment is desirable, although not essential. A pro-active approach to management, coaching, pipeline & campaign planning and driving revenue are a must! Day-to-Day Responsibilities * Recruiting, training, coaching, and managing a high performing telesales team of up to 15 individuals. * Developing & managing the CRM system to optimise data and leads. * To provide daily, weekly, monthly, and quarterly sales figures and MI * To regularly walk the sales floor to drive activity and performance and KPIs. * Manipulate sales data to maximise opportunity. * Campaign management. * To continuously seek to improve sales performance through monitoring all leads, conversions and sales actively. * To introduce fresh incentives to motivate and drive the team. What you Bring to the Team * Track record of managing a telephone-based sales department * Ability to build, manage and drive sales performance in a targeted, entrepreneurial business. * Ability to influence and liaise with all levels up to Directors. * A consultative sales approach. 47388FAR7INDLON